Shared Services - Models of Operation
The term Shared Service and Collaboration covers a range of models of working. The diagram to the left reveals a number of such models drawn from Modena’s hands on experience with LGR:
Shared Services
Disaggregation
Harmonisation & merged services
Tier 1 & 2 unification
Shared Customer Services
Shared Corporate Services
But which model to choose? That depends on the objectives of the Partners and their current state. Often it is not easy for an objective assessment to be made from within, and engaging an experienced external partner can bring a fresh perspective.

