Bournemouth Borough Council - Summary

Bournemouth Borough Council have undertaken a number of Transformation Projects and Modena have been happy to asssist in the following areas:
Customer First- Full Business Case The development of a detailed business case for the roll-out and implementation of a Customer Centric approach to service delivery. To overcome member and officer concerns about the cost effectiveness of such an approach.
Customer First - Implementation Support Hands on support for implementation of a Customer Centric approach to service delivery. Covering programme management, BPI and system design.
Strategic ICT Review A major review of ICT strategic capability in support of a corporate change programme.
e-Procurement Roll-out Business Case Developing a sustainable business case in support of the roll-out of e-procurement support for all the councils services.

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